YPAS have robust policies in place throughout our organisation. You can read more about our policies by clicking the boxes below.
YPAS Policies
YPAS aims to deliver the highest possible service to children, young people and families. We accept that you may want to make a complaint, compliment or comment on the service you received past or present.
Your feedback on our services is very important to us, Click HERE to access our online feedback form.
Amazing, thank you for the information and support. It's a scary world being a parent to a child with ASD but now I feel there is light at the end of a very dark tunnel. Such a lovely, friendly team. Thank you.
Parent/Carer
I worked with Emily. I enjoyed talking about what's going on in my life whilst it is being fun, it's never 'there's something wrong', it's always 'how do we help you' which I like. Emily is amazing, she's helped me so much and she's just a lovely person!!!
Young Person Aged 15
YPAS was the first organisation that took me in and also the quickest, Sonia helped me get through a very difficult stage in my life and has bettered me as a person. I feel better equipped to deal with situations in life and my mental health has improved overall because of it.
Young Person Aged 20
My son has loved coming to sessions each week with Lisa. He has calmed down a lot. This has been a fantastic service with people who genuinely care. Thank you, Lisa!
Parent/Carer
I felt progression and I found my strength and resilience through the sessions. I am proud of myself for staying strong and showing my commitment through the past months of my sessions. I also gained a handful of coping strategies and I maintained my balance by controlling my worries.
Young Person Aged 18