The Mental Health Support for Children & Young People in Liverpool Crisis Care team provides support, advice, and guidance to children, families, and professionals in crisis. To speak to a member of the team call:
Mental Health Support for Children & Young People in Liverpool Crisis Line – 0151 293 3577
Fresh CAMHS – 0151 293 3662
For more information, please click here.
NHS
Where trained health professionals can give you health advice and information 24 hours a day.
Telephone 111
The Samaritans
Offer a 24-hour confidential helpline.
Samaritans volunteers listen in confidence to anyone in any type of emotional distress, without judging or telling people what to do.
Telephone: 08457 90 90 90
Textphone: 08457 90 91 92
Childline
Childline is here to help anyone under 19 in the UK with any issue they’re going through.
Whether it’s something big or small, our trained counsellors are here to support you.
Childline is free, confidential and available any time, day or night. You can talk to us on the phone, by email or through 1-2-1 counsellor chat. Whatever feels best for you.
Telephone: 0800 1111
Papyrus
Provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through our helpline, HOPELINEUK.
Young Minds
Worried about a child or young person? Call our free helpline for confidential, expert advice.
At times children and young people may become distressed and need to be seen in an emergency. The following is available for children and young people in Liverpool:
GP Out of hours service
A GP is available when your local surgery is closed during evenings, weekends and Bank Holidays. If you need urgent healthcare which cannot wait until the next working day, you can access a GP via the GP Out of Hours service. Call your Doctor’s surgery on the usual number and you will either be transferred to the Out of Hours service, or there will be an answerphone message with details of how to access it. The out of hours service operator will take details of your call and pass these to a doctor or nurse, who will contact you and, depending on your circumstances, will offer you one of the following options:
Children and Young People aged 0-16 years
If a child or young person becomes distressed or shows signs of becoming a risk to others or themselves they should be taken to A&E at Alder Hey Children’s Foundation Trust following receipt of parental/carer permission. The specialist mental health service provided by this trust operates a duty on-call system and a clinician will be called to attend A&E to support and provide an assessment of the child or young person. A Psychiatrist on-call system operates through the evening.
Young People aged 16+
Young people aged 16+ showing signs of distress or becoming a risk to themselves or others should be taken to A&E at the Royal Liverpool University Hospital Trust or University Hospital Aintree. A member of the mental health crisis team will provide an assessment of the young person. This is a 24-hour service.
Amazing, thank you for the information and support. It's a scary world being a parent to a child with ASD but now I feel there is light at the end of a very dark tunnel. Such a lovely, friendly team. Thank you.
Parent/Carer
I worked with Emily. I enjoyed talking about what's going on in my life whilst it is being fun, it's never 'there's something wrong', it's always 'how do we help you' which I like. Emily is amazing, she's helped me so much and she's just a lovely person!!!
Young Person Aged 15
YPAS was the first organisation that took me in and also the quickest, Sonia helped me get through a very difficult stage in my life and has bettered me as a person. I feel better equipped to deal with situations in life and my mental health has improved overall because of it.
Young Person Aged 20
My son has loved coming to sessions each week with Lisa. He has calmed down a lot. This has been a fantastic service with people who genuinely care. Thank you, Lisa!
Parent/Carer
I felt progression and I found my strength and resilience through the sessions. I am proud of myself for staying strong and showing my commitment through the past months of my sessions. I also gained a handful of coping strategies and I maintained my balance by controlling my worries.
Young Person Aged 18
