Click on the questions below to find out the answers to some of our most frequently asked questions. If there is anything you are still unsure of or would like to ask, please contact us.

Talking to a therapist on your own about your issues and difficulties – therapists are trained in ‘really’ listening, they help unpick what is ‘really’ going on and assist you to explore your options for change. Therapy is a voluntary relationship between you and your therapist , which means you have a choice in whether you feel you want it or need it.

YPAS Wellbeing Services provide a range of support that is designed to help you with your practical issues: offering various group work programmes, drop-in’s and individual information, advice and guidance.

You will meet a member of the YPAS team, who will carry out a welcome assessment pack to make sense of your needs and discuss how YPAS can help and support you going forward. Its a chance for us to get to know you and for you to get to know YPAS and ask any questions you may have.

Your therapy sessions are usually every week for around 8 weeks and each session will last approximately one hour – which you and your counsellor arrange between you.

Wellbeing services offer daily and weekly open access groups as well as individual Information, Advice and Guidance to help young people address the difficulties, find solutions and help them reach their goals.

With your therapist working alongside you, you will look at what’s going and explore the impact this is having on your mental health and emotional well-being.

Our wellbeing services team offer a range of 1-1 support, group work programmes and drop-in services to help young people address the difficulties that are getting in the way of their capabilities.

Your therapist will initially contract with you for 8 sessions. However, this can be extended dependent on your needs.

YPAS work with children and young people from 5 – 25 years old. There is no limit on the amount of times you can access our group sessions or other wellbeing services

What you talk about will be kept safe (confidential) from other people. However, if you or someone else were at risk of being hurt, we will need to discuss this with YPAS’s safeguarding officer: you will be informed at all stages.

We do have a waiting period, which changes from time-to-time. However, you will be informed of the waiting time when you or someone on your behalf contacts us.

You do not have to wait to access our open access groups, no appointment is needed. you can view our what’s on calendar for the latest group details here

You can refer yourself by contacting us or someone else can do it for you (teacher, mentor, doctor, key worker, other professionals, parent, carer, partner or a friend). All the details on how to do this are in the “contact us” section on our website.

All YPAS staff are professionally qualified and experienced in working with children, young people and families. We provide placements to a number of students. You will always be informed should you be offered support form a staff member currently studying.

You can share your problems and difficulties with your therapist who will help you make sense of what’s going on. They will also give you the time and space to express what it really feels like.

Our wellbeing services team offer a range of 1-1 support, group work programmes and drop-in services to help young people address the difficulties that are getting in the way of their goals.

We support and give confidence to young people in setting goals,focusing on enhancing positive mental health and wellbeing, and assist young people to break down any barriers or challenges faced.


If you feel it’s not working for you and would like to change your YPAS worker , we can arrange that for you. If you feel you’re not being treated right, you can fill in a CCC form (comment, compliment and complaint form) and place it in one of the suggestion boxes or complete and submit online. Your complaint will be received and followed up by a manager. The form is available on the “contact us” page of our website or at the reception in each of our hubs.

Families, parents, carers, partners, brothers and sisters, and partners.

If you have any other questions at all that are not answered on this page, please contact us HERE