Support Services

Our Support Service provides a range of services that are designed to help you with your practical issues: offering various groups, drop-ins and individual information, advice and guidance.

Information Advice and Guidance (IAG)

Practical one to one support

Young People IAG

Delivered via one-to-one support, this project works with children and young people aged 10—25 who, due to a wide range of needs, are isolated and often have low confidence and self-esteem. The aim of the project is to support and give confidence to young people in setting goals, focusing on enhancing positive mental health and well-being, assisting young people to break down any barriers or challenges faced.

Parenting IAG

Family pressures can sometimes be difficult to manage without support and guidance to help. Many parents feel confused by what information is available or struggle to access services. Parenting IAG will provide a listening ear and provide parents with information, advice and guidance including signposting to internal and external organisations depending on the needs of the family.

GP Champs Youth Health Project

Open access to GP Surgery (no appointment needed)

GP Champs is a young people’s health and well-being project aimed at children and young people aged 13-25 years who are experiencing difficulties with their physical and/or mental health. It is an open access, no appointment needed service providing advice and advocacy to support the GPs advice/treatment plan.

LGBTQ+ Support

Support for young people to explore their sexuality and/or gender identity


GYRO are award-winning LGBTQ+ groups for young people aged 12-25 who identify as Lesbian, Gay, Bisexual, Transgender or are Questioning their sexuality or gender identity. 1 to 1 appointments are available with a worker with an LGBTQ+ specialism for confidential support if you feel groups aren’t right for you.

Note: We use LGBTQ+ to encompass and include all identities across the spectrums of sexuality and gender.

THE Action Youth.

THE* (Trans Health Education) Action Youth group project is aimed at young people aged 12-18 who identify as trans or gender non-conforming, whose gender identity does not match with the one given to them from birth, or young people who are questioning their gender identity.

Secondary School Wellbeing Clinics

Early access to support in secondary schools

Wellbeing Clinics are offered in all secondary schools in Liverpool. They run for half a day each week during term time. Each school has a dedicated YPAS practitioner who meets with young people on a one-to-one basis. The YPAS team of practitioners includes Information, Advice and Guidance (IAG) workers and Children & Young People’s Wellbeing Practitioners (CYWPs). The Wellbeing Clinics aim to give young people early access to support mental health and emotional wellbeing difficulties.

Open Access Group Sessions

youth & playgroups across 3 hubs
For an up-to-date timetable of groups and activities at each of our hubs click here:


For 16-25-year-old young people. YPAS’s daily drop-in service has an open door policy. It provides a safe, comfortable space in a relaxed environment. You can drop in for a chat, meet new people, access the computer suite/wifi, discuss YPAS’s services or take part in informal education sessions. A member of staff is always available to meet and assist you if you need support.


For secondary school age young people. Thrive project provides a safe and supportive space where young people can access and receive support, information, guidance and advice. All sessions that are delivered aim to enhance self-esteem, confidence and social skill levels, whilst supporting positive mental health and healthy lifestyle decisions and choices.


Smarty’s is an open access group for primary school aged children. Smarty’s provides a secure, happy and stimulating environment; enabling children to learn and develop attitudes, skills and abilities. Smarty’s offers a wide range of activities including creative play, arts, drama, dance and singing etc. Registration will require parent/carers consent. Please call in to complete a registration pack.

Younger children are welcome to attend the NORTH HUB but will need to be supervised by a parent/carer.

Youth Justice IAG Service

Referred directly from the Liaison Diversion Team Mersey Care

The Youth Justice IAG Service provides Information Advice and Guidance to young people who are at risk of becoming involved in the criminal justice system. Referrals are directly made into YPAS via the Liaison Diversion Team Mersey Care

Equal Access In Mind

Targeted IAG and informal education

Equal Access In Mind aims to tackle rising mental health need amongst young women aged 16 – 25 by increasing access to high quality, gender-informed, young person-centred services in local communities. The service offers targeted Information Advice and Guidance and informal education.