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Information Advice and Guidance (IAG)

What is IAG?

Practical one to one support for children and young people aged 10—25 with a wide range of needs.

About IAG

The aim of IAG is to support young people to set goals, helping them to break down any barriers or challenges that they face by focusing on enhancing positive mental health, confidence, self-esteem and overall wellbeing.

How will this service help me?

You will be able to sit and discuss what support you would like, it could be support around housing, exams, career, relationships etc. You can set a goal for the things you want to change and will work together with the practitioner to plan how you can make those changes.

We are linked in with a range of other services across the city, so if you require any further, or tailored support we will be able to signpost you to the right service and in many cases be able to complete a referral form with you to assist with the transition between services. IAG workers will also be able to be an advocate for you, with your consent to speak on your behalf to other services and individuals.

FAQs

What does IAG stand for? +

Information, Advice and Guidance.

What ages do you work with? +

We work with 10-25 year olds.

Where can I get IAG Support? +

At any of our three hubs across the city.

What if I need additional support? +

We will signpost or refer you to the right place.

How do I refer in? +

Call 0151 707 1025, complete an online referral or walk in to one of our hubs.

Amazing, thank you for the information and support. It's a scary world being a parent to a child with ASD but now I feel there is light at the end of a very dark tunnel. Such a lovely, friendly team. Thank you.
Parent/Carer

I worked with Emily. I enjoyed talking about what's going on in my life whilst it is being fun, it's never 'there's something wrong', it's always 'how do we help you' which I like. Emily is amazing, she's helped me so much and she's just a lovely person!!!
Young Person Aged 15

YPAS was the first organisation that took me in and also the quickest, Sonia helped me get through a very difficult stage in my life and has bettered me as a person. I feel better equipped to deal with situations in life and my mental health has improved overall because of it.
Young Person Aged 20

My son has loved coming to sessions each week with Lisa. He has calmed down a lot. This has been a fantastic service with people who genuinely care. Thank you, Lisa!
Parent/Carer

I felt progression and I found my strength and resilience through the sessions. I am proud of myself for staying strong and showing my commitment through the past months of my sessions. I also gained a handful of coping strategies and I maintained my balance by controlling my worries.
Young Person Aged 18